Certex is accredited with JAS-ANZ to provide certification services for Quality, Safety and Environmental Standards (ISO 9001, ISO 14001, ISO 45001).
We also offer certification in industry standards including the Talent Engagement Standard, VEDN, the Massage and Myotherapy Standard, and various industry-specific standards such as for NSW Health, Health Share Victoria (HSV) and TAS Health.
The ISO Quality standard is probably the best known and one of the most widely used quality management standards around the world.
The standard is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to the product.
Environmental management is becoming more important as awareness grows around our responsibility to manage pollution and resource use. The 14001 standard provides a framework for identifying and managing these in a sustainable way. Certification is a demonstration of your commitment to and achievement of this.
Various safety management standards have been developed to meet the needs of workers in different jurisdictions and countries. The ISO 45001 standard is a globally recognised standard that provides your clients and workers with confidence that the safety management system is compliant and is effectively managed and controlled.
ISO 27001 is a global standard for information security management systems (ISMS). With the threat of cyber-crime and other cyber risks ever increasing, this standard sets out guidelines for establishing, implementing, and managing a risk-based and proactive information security management system. Many government bodies are requiring suppliers to demonstrate their compliance with the best practice laid out in ISO 27001.
Certex proudly provides ISO 44001 Collaborative Business Relationship Management Systems certification to the Defence Sector and all Australian businesses. This standard is still new in the Australian market and we are pleased to be a part of one of the first certifications of this standard in Australia.
The Talent Engagement Standard (TES) sets best practice for organisations which recruit and manage workers. Created with reference to legislative requirements, existing industry standards, and business best practice, the Talent Engagement Standard defines the critical compliance areas for employers.
Certex provides certification for NSW Health standards for Medical Locums. This standard is designed to demonstrate compliance with standards and conditions for the placement of Locum Medical Officers in health organisations in New South Wales.
The HSV standard is designed for Medical Locums, and sets organisations to place Locum Medical Officers in certain health organisations in Victoria. This standard provides a framework to access the best value of goods and services from public hospitals and other health-related services.
The Tasmanian Department of Health has released multiple tenders for the supply of medical locums, nurses and allied health professional to hospitals around the State. Certex provides the auditing and certification required by these tender requirements to ensure agencies are meeting the compliance requirements of their contracts with the Department of Health.
The Victorian Electrical Distribution Networks (VEDN) is a committee of the Victorian Electricity Supply Industry (VESI). The VEDN creates a single standard for requirements across the five Victorian Distribution Businesses. Its purpose is to certify civil contractors working in underground electrical infrastructure.
Civil contractors seeking VEDN Accreditation must have an integrated Health, Safety, Environmental and Quality Management System as well as other VEDN Network special requirements.
The first step is to call us and discuss what you need. (Click here to download the Information Pack.) We need to find out about your business, processes, services, number of staff, and then we can provide you with the audit program and fees that will suit your business. (Click here to download the Application Form). If you are happy with that then we sign you up and send you a Welcome Pack, which includes a heap of information including a Self-Assessment Checklist.
The hard part is actually the easy part. The onsite audit is an opportunity for you to show what you have achieved. Preparing for the audit can be hard - it can take time and effort to get things right. We are here to help if you need (but we can't do it for you of course). The audit is in 2 stages - stage 1 is a review of your business to assess the scope and readiness for certification; stage 2 is interviews and observations. We keep you informed throughout the process and provide you with our recommendations and reports. Once approved you get to show the certificate and include the certification logos on your materials.
To make sure your management system is maintained we conduct regular surveillance audits. The frequency of these audits depends on how well your system is maintained as well as the size and structure of your business. After 3 years we do a re-certification audit.
ISO 9001 Quality Management Systems
ISO 45001 Occupational Health and Safety Management Systems
ISO 14001 Environmental Management Systems
ISO 44001 Collaborative Business Relationship Management Systems
ISO 27001 Information Security Management Systems
Talent Engagement Standard
HealthShare Victoria (HSV) Medical Locum Agency Services
NSW Health Standard for Locums
TAS Health
Certex will not knowingly allow anyone to perform a role in its certification activities where a potential conflict of interest exists or where any circumstances exist which may impact on impartiality.
Certex has identified and analysed areas of potential conflict of interest which are monitored on all audits. Auditors attest to their status for potential conflict of interest with each and every audit, and where a relationship between a client and Certex or a client and an Auditor shows an unacceptable threat to impartiality then certification shall not proceed. Potential threats to impartiality may be raised with the Certex Advisory Board, which will review the conflict and determine how to proceed.
Certex International is committed to improving services and welcomes any comments or complaints that our clients may wish to offer in relation to the services we provide. Such feedback helps us to identify the things that we do well or need to improve. We recognise that, handled well, a complaint provides us an opportunity to strengthen our relationships with our Clients. It provides us the opportunity to understand their circumstances and to explore ways to improve our service to them in the future. A complaint may be lodged in writing with Certex. Complaints will be responded to quickly and in accordance with the Certex Complaints Management Procedure
Whilst Certex strives to ensure its operations are fully transparent and certification decisions are fair and reasonable, there may nonetheless be situations where a Client wishes to appeal a decision made by Certex. Any appeal may be lodged in writing with Certex, which will respond to all requests quickly and in accordance with the Certex Appeals Policy. This will usually include a review of the decision and information on which the original decision was made. If the client is still not satisfied with the result the matter will be raised with the Certex Advisory Board. The Board will review the situation and decide an appropriate resolution.
